Chancery Court Issues Major Decision on Duty to Preserve Electronically Stored Information and Imposes Adverse Inference as Penalty for Spoliation of Evidence

Beard Research, Inc. v. Kates, No. 1316-VCP (Del. Ch., May 29, 2009), read opinion here.

This is One of Three Chancery Court Decisions  Decided in May 2009 that Address Electronic Discovery Issues

This Chancery Court decision by Vice Chancellor Parsons is one of three Chancery Court cases decided in May that address important aspects of electronic discovery and describe the penalties for not upholding the duty to preserve electronically stored information (ESI). See also  Triton Construction Co. v. E. Shore Electric Services, Inc., summarized here on this blog; and Omnicare v. Mariner Health Care Management Co., another Chancery Court decision issued in May 2009 that addressed when ESI will be deemed not “readily accessible” such that costs of production will be shifted, summarized here. This decision in this Beard Research case is a magnum opus of sorts on the important issue of ESI especially to the extent Vice Chancellor Parsons provides the clearest statement of the law on this topic that I recall in a Chancery Court opinion, and to the extent that it provides a cautionary tale for those attorneys and clients who do not have their “ESI house in order.”

Overview

This decision procedurally came before the court on the Motion for Sanctions of plaintiff for alleged spoliation of evidence. In particular, the plaintiffs argued that the laptop of an ex-employee was irretrievably altered after a duty to preserve relevant information from that laptop had arisen. By way of remedy, the plaintiffs urged the court to grant a default judgment in their favor for tortious interference with business relations and misappropriation of trade secrets. Alternatively, the plaintiffs requested an adverse inference that the destroyed evidence contained information that would favor their claims, in addition to the imposition of attorneys’ fees and costs.

The court declined to enter a default judgment but granted a request to draw an adverse inference based on the missing evidence, but the court did order that the ex-employee and his new employers reimburse the plaintiffs for the reasonable attorneys’ fees and expenses incurred in prosecuting the motion for sanctions.

Background

The parties in this case were companies that provided outsourcing services, such as chemists, for the chemical industry. A variety of claims were made against several former employees and their subsequent employers. One of the former employees was named Dr. Michael Kates. Kates left the employment of the plaintiffs and went to work for a competitor but continued to use a laptop which he had used while working for the plaintiffs, which contained proprietary information he obtained while working for plaintiffs.

In June, 2005 plaintiffs served their discovery requests and they specifically requested documents kept in electronic form, including e-mail communications. Nonetheless, in October 2005, Kates deleted key files from his laptop and “emptied” the computer’s trash in the recycle bin. In both December of 2005 and August 2006 he reformatted the hard drive and reinstalled system software, with the understanding that reformatting the hard drive or installing a new operating system would delete the old data.

Plaintiffs filed a Motion to Compel in May of 2006 and another in December of 2006. Based on the second Motion to Compel, the court directed the IT expert for defendants to meet with plaintiffs to discuss a method and means of searching the computers and databases in June 2007.

In October 2007, defendants’ counsel notified counsel for plaintiffs that the defendants had “nothing on their personal computers” and further advising them that access to any computer would require a court order.

Motion to Compel Inspection of Laptop

In July 2008, plaintiffs filed a Motion to Compel requesting that the laptop of Kates be turned over to them so that it could be searched by the IT expert of plaintiffs. The day before the hearing on that third Motion to Compel, Kates “defragmented the hard drive and computer” before being ordered by the court to produce the laptop, and after being told by his lawyer that he would likely be required to produce his laptop.

The IT expert for plaintiffs conducted a forensic investigation which concluded that key data was deleted and sent to the recycle bin the day before the hearing on the Motion to Compel, and that more than 11,000 files were deleted previously on the laptop.

In October 2008 the Motion for Sanctions for spoliation of evidence was filed by plaintiffs.

Plaintiffs’ Arguments

Plaintiffs argued that the destruction of the laptop of Kates constituted spoliation of discoverable material in the face of a duty to preserve potentially relevant evidence. The defendants made several feeble replies to these arguments, including that the deletions were performed in order to keep the laptop operational, and that the reason the information was deleted on the eve of the hearing on the Motion to Compel was to avoid revealing embarrassing personal information.

Legal Rulings

The court cited substantial authority for the following statement of Delaware law: “A party in litigation or who has reason to anticipate litigation had an affirmative duty to preserve evidence that might be relevant to the issues in a lawsuit.” See footnotes 62 through 64. (citing, e.g., the Sedona Guidelines.) The court observed that whether a person has reason to anticipate litigation depends on the facts and circumstances that may lead to a conclusion that litigation is imminent or should be expected, but a court may sanction a party who “breaches this duty by destroying relevant evidence or by failing to prevent the destruction of such evidence.”

The court described in great detail three specific actions where Kates disregarded his duty to preserve data: (1) The deletion of files from the original hard drive of the laptop in November of 2005; (2) The installation of a new hard drive in December of 2007; and (3) Tampering with the laptop and deletion of files in July 2008.

The court's advice to counsel on e-discovery matters from the opinion deserves to be quoted verbatim:

In complex commercial litigation today, virtually all discovery involves electronic discovery to some extent. It also is well known that absent affirmative steps to preserve it, at least some electronically stored information (“ESI”) is likely to be lost during the course of litigation through routine business practices or otherwise. These realities counsel strongly in favor of early and, if necessary, frequent communications among counsel for opposing litigants to determine how discovery of ESI will be handled. To the extent counsel reach agreements recognizing and permitting routine destruction of certain types of files to continue during litigation, the Court has no reason to object. Conversely, if the parties do not focus on the handling of e-discovery in the early stages of a case, the Court is not likely to be sympathetic when, for example, one party later complains that stringent measures were not instituted voluntarily by her adversary to ensure that no potentially relevant information was lost. Rather, instead of holding a party to a stringent standard that might have been appropriate if established earlier in the case, the Court probably will apply an approach it deems reasonable, taking into account the insights provided by the case law and some of the guidelines and principles developed by various respected groups that have studied the challenges of electronic discovery.  66

66  See, e.g., Conference of Chief Justices, Guidelines for State Trial Courts Regarding Discovery of Electronically Stored Information (2006), available at http://www.ncsconline.org/images/EDiscCCJGuidelinesFinal.pdf ; The Sedona Principles: Best Practices, Recommendations & Principles for Addressing Electronic Document Production (2005), available at http://www.thesedonaconference.org/dltForm?did=SedonaPrinciples200401.pdf; Sedona Guidelines.

The court expressed its outrage that in July 2008 Kates brazenly ran a disk-cleanup program on the new hard drive on the eve of the hearing on the Motion to Compel. The court emphasized that it “cannot condone such flagrant disregard for the discovery rules in a party’s obligation to preserve potentially relevant evidence.”

What Sanctions are Appropriate for Failure to Preserve Evidence

Chancery Court Rule 37(a)(4), entitled “Expenses and Sanctions,” and Rule 37(b)(2), both provide a basis for penalties in this area. In addition, the court has the power to issue sanctions for discovery abuses under its inherent equitable powers, as well as the court’s inherent power to manage its own affairs. (See footnote 70.) In order to impose a default judgment, the spoliator must have acted “willfully or in bad faith and intended to prevent the other side from examining the evidence.” (See footnote 78). The court explained why the facts did not warrant such a severe remedy in this case.

Adverse Inference

The court explained the prerequisites based on recent Delaware Supreme Court precedent for the penalty of drawing an adverse inference against a spoliator of evidence. The standard for drawing an adverse inference is as follows:

An adverse inference instruction is appropriate where a
litigant intentionally or recklessly destroys evidence, when it
knows that the item in question is relevant to a legal dispute
or it was otherwise under a legal duty to preserve the item.
Before giving such an instruction, a trial judge must,
therefore, make a preliminary finding that the evidence shows
such intentional or reckless conduct. (citation from footnote 83 omitted).

Where Does an Adverse Inference in Chancery Court Get you?

After determining the different requirements for drawing an adverse inference had been satisfied, the court then analyzed in careful detail exactly what specific adverse inferences can be drawn based on the spoliation of specific evidence by Kates. Importantly, the court emphasized that an adverse inference is “not substantive proof” and not a substitute for the proof of a fact necessary to the party’s case. In addition, in order to obtain an adverse inference, a party must offer more than “mere speculation and conjecture that a particular document existed.” To that end, the court noted that by definition an e-mail has both a sender and a receiver. Even if the e-mails were destroyed by the sender, in this case the plaintiffs received discovery responses from the likely receiver of the e-mail and no incriminating e-mails from that party were received.

The court regarded as reckless the failure of Kates to fulfill his obligation to preserve potentially relevant evidence on the laptop and the adverse inference drawn was that there was relevant information on the laptop that would have shown confidential information of his former employer as part of a PowerPoint that Kates presented to a competitor.

Attorneys’ Fees and Costs

In order to impose monetary sanctions, the court “need only find that a party had a duty to preserve evidence and breached that duty. Essentially, this means that negligence alone may be sufficient to support the imposition of monetary sanctions.” See footnote 94. The court reserved some of its harshest language to justify the imposition of attorneys’ fees in this case. In particular, the court was troubled by the waste of time and resources suffered by the plaintiffs’ counsel and the court regarding a Motion to Compel the original hard drive. The court emphasized that it was only after the court read the opening brief on the motion did the defendants admit in their answering papers that the original hard drive had been replaced already.

The court added that: “The vexatiousness of Kates’ conduct was compounded further by his undisclosed deletion of numerous files from the new hard drive before the July 2008 hearing.” The court added that: “Kates’ intentional deletion of information in July 2008 was egregious and demonstrates a callous disregard for proper discovery in this court.” Therefore, the court awarded plaintiffs their attorneys’ fees and expenses, including expert fees, associated with the Motion for Sanctions and imposed those amounts jointly and severally against Kates and his new employers. The expenses included those associated with the inspection of the laptop.

Together with the Triton and Omnicare v. Mariner cases also decided in May 2009, the Chancery Court is providing helpful guidance to practitioners on cutting edge electronic discovery issues and “cautionary tales” to avoid ESI traps for the unwary.

 

Federal Court Refuses to Shift Cost of OCR:Multi-Factor Test Applied When Conducting Cost-Shifting Analysis

Proctor & Gamble Co. v. S.C. Johnson & Son, Inc., 2009 U.S. Dist. Lexis 13190 (E.D. Tex.), read Order of Court here.

Danielle Blount, an associate in our Wilmington office, prepared this case summary.

Optical Character Recognition (“OCR”), is where static images of text are translated into a format, via computer software program, that can be searched or read electronically. It is used to render documents maintained in hard copy format and scanned into a computer searchable. It is a tool that greatly decreases the time and effort counsel must invest in searching and examining documents. The cost of OCR was the central dispute in this case. The defendants estimated that OCR costs would exceed $200,000. However, the defendant failed to provide estimates or even the total pages on which it expects to perform the process. The defendant suggested that the cost should be shifted to plaintiff to pay for OCR. Although the defendant supplied an estimate of $1,900 per custodian for document conversion, it failed to identify the total number of custodians from whom it anticipates documents will be obtained. The plaintiff provided an estimate of three cents per page. The court reasoned that in the age of electronically stored information, only so much of the requested data is maintained in hard copy format which would require OCR to be searchable.

In determining whether cost shifting is appropriate, other courts have adopted multi-factor tests. In this case the court applied the facts outlined in Zubulake v. U.S. Warbury LLC, 217 F.R.D. 309 (S.D.N.Y. 2003) despite its “slightly different context.” Those factors are:

(1) the extent to which the request was specifically tailored to discover relevant information; (2) the availability of such information from other sources; (3) the total cost of production, when compared to the amount in controversy; (4) the total cost of production, when compared to the resources available to each party; (5) the relative ability of each party to control costs and the incentive to do so; (6) the importance of the issues at stake in the litigation; and (7) the relative benefits to the parties of obtaining the information

In this case an analysis of the seven factors did not favor cost-shifting. Notably, the court mentioned that the defendant failed to show that the documents requested are obtainable from other sources. Further, the court reasoned that the parties’ respective litigation budgets were estimated to be several million dollars a piece, so the defendant had adequate resources in which to conduct an OCR review.

In sum, the court determined that “requiring the parties to incur [OCR costs], when the OCR process is likely to streamline the discovery process and reduce the chance that either side will employ tactics designed to hide relevant information in a mountain of difficult-to-search documents is neither unreasonable nor burdensome.”


 

Delaware Decision Imposes Penalties for Spoliation of Evidence

Kevin Brady is a well-respected Delaware litigator and a nationally-recognized e-discovery expert. We are pleased to have his summary of a recent Delaware decision that addresses key issues of great import to all litigators.

In Micron Technology, Inc. v. Rambus, Inc., (D.Del., Jan. 9, 2009), read opinion here, the U.S. District Court for the District of Delaware imposed severe penalties for spoliation of evidence. Kevin's review of the court's opinion follows:

 On January 9, 2009, District Court Judge Sue L. Robinson, in a patent infringement action that was filed in 2000, sanctioned defendant Rambus Inc. for spoliation conduct including the destruction of “innumerable documents relating to all aspects of Rambus’ business” dating back to the late 1990s. The dispute between Micron and Rambus related to Micron’s alleged infringement of multiple Rambus’ patents. After a bench trial on the issue of alleged spoliation of evidence and unclean hands, Judge Robinson declared that the patents in suit were unenforceable against Micron. For Rambus, this is the third decision from three different jurisdictions (Delaware, Virginia and California) where Rambus has been charged with spoliation of evidence based upon its licensing, litigation and record retention plans including its now-infamous “Shred Days.” The Virginia court (Rambus, Inc. v. Infineon Techs. AG, 220 F.R.D. 264 (E.D. Va. 2004) found that Rambus had spoliated evidence, however, a California court (Hynix Semiconductor Inc. v. Rambus, Inc., No. C-00-20905 RMW, 2006 WL 565893 (N.D. Cal. Jan. 5, 2006) found that Rambus did not spoliate evidence.

Background

Rambus develops and licenses technologies to companies that manufacture semiconductor memory devices such as Direct Random Access Memory ("DRAM"). Shortly after Rambus was founded in 1990, the company filed a patent application containing the DRAM inventions. Rambus’ plan was to license its DRAM technology to manufacturers and make it widely compatible so as to achieve industry-wide adoption. As part of its licensing framework, Rambus developed a litigation strategy which included references to a document retention policy. In 1996, Rambus entered into licensing agreements with eleven of the twelve major DRAM manufacturers, including Micron. In May 1998, Rambus implemented a company-wide document retention policy at the same time it was considering potential litigation against targets such as Micron.

In September 1998, Rambus employees participated in “Shred Day” also known as “office clean out” day during which the employees destroyed an estimated 400 banker’s boxes-worth of documents pursuant to the company record retention/destruction policy. No records were kept of what was destroyed but evidence was presented to Judge Robinson that the destroyed documents related to, inter alia, contract and licensing negotiations, patent prosecution, Board meetings and finances. In April 1999, Rambus also instructed its outside counsel to purge its patent files for patents that had already issued. On August 26, 1999, Rambus had another “Shred Day” where its employees destroyed an estimated 300 boxes of documents. However, between the first and second “Shred Day,” one of the patents at issue in the litigation had been issued. In October 1999, Rambus sent a letter to Hitachi about three of Rambus’ patents. In November or December 1999, Rambus instituted a litigation hold and in August 2000, Micron filed the instant suit against Rambus.

Legal Analysis

Spoliation occurs in two ways: (i) the destruction or significant alteration of information which could be used as evidence; or (ii) the failure to properly preserve information for another’s party’s use in pending or reasonably anticipated litigation. With respect to the failure to preserve element and a party’s record retention policy, the court will look to see whether the “policy is reasonable considering the facts and circumstances” or whether it was instituted in bad faith. Lewy v. Remington Arms Co., 836 F. 2d 1104, 1112 (8th Cir. 1988). Under Zubulake v. UBS Warburg LLC, 220 F.R.D. 212, 218 (S.D.N.Y. 2003), “[o]nce a party reasonably anticipates litigation, it must suspend its routine document retention/destruction policy and put in place a “litigation hold” to ensure the preservation of relevant documents.” Sanctions, which serve three functions – remedial, punitive and deterrent -- are appropriate where there is evidence that the offending party’s spoliation threatens the integrity of the court. Mosaid Tech. Inc. v. Samsung Elec. Co., 348 F. Supp. 2d 332 (D.N.J. 2004).

Unfortunately, the law in the Third Circuit as to the required proof to establish spoliation is not settled. Under Schmid v. Milwaukee Elec. Tool Corp., 13 F. 3d 76, (3d Cir. 1994) dispositive sanctions such as those requested in this case, are not warranted in the absence of demonstrated bad faith (i.e., the intentional destruction of evidence) and prejudice. In order to prove prejudice under Schmid, “a party need only ‘come forward with plausible, concrete suggestions as to what [the destroyed] evidence might have been.’” In Re Wechsler, 121 F. Supp. 2d at 423 (citing Schmid, 13 F. 3d at 80). However, the court in Gates Rubber Co. v. Bando Chem. Indus. Ltd., 167 F.R.D. 90 (D. Colo. 1996), raised the bar when it came to dispositive sanctions. As that court explained, because dispositive sanctions “contravene the strong public policy [that] favors adjudication of cases on their merits” a higher burden of proof [a clear and convincing standard] may be appropriate.

In analyzing the facts, Judge Robinson found that litigation was “reasonably foreseeable” (i.e., a litigation hold was triggered) “no later than December 1998 when [Rambus] had articulated a time frame and a motive for implementation of the Rambus litigation strategy.” In addition, because Rambus adopted a document retention policy “within the context of Rambus’ litigation strategy” Rambus knew or should have known that the implementation of such a policy would result in the destruction of potentially relevant information.

In following the Schmid standard, Judge Robinson found that Micron had demonstrated prejudice by showing that the documents destroyed during Shred Day and the purging of the patent files were discoverable and that type of information would have been relevant to the case.

As a result, the Court concluded that Micron had been prejudiced by Rambus’ conduct and that the appropriate sanction for Rambus’ conduct would be for the Court to declare the patents in suit unenforceable as against Micron.
 

E-Discovery Rulings--2008 in Review

Here  is an article from Law.com that provides an overview of key court rulings during 2008 in the extremely important area of e-discovery (a/k/a EDD).

Chancery Court Disqualifies Counsel Due to Litigation Conduct Involving Privileged Documents and Witness Interviews; and Addresses Standing to Allege Ethical Violations

In Postorivo v. AG Paintball Holdings, Inc., 2008 WL 3876199 (Del. Ch., Aug. 20, 2008), read opinion here, the Chancery Court disqualified from the case (i.e., colloquially, kicked off the case) certain lawyers of the defense team due to their litigation conduct which also raised issues about their compliance with the Delaware Lawyers' Rules of Professional Conduct.  Though the court stopped short of disqualifying the entire law firm, it did award fees to the plaintiff due to the defense counsel's conduct.

This decision in its original format is over 70-pages long, and by necessity it is factually intensive. In part due to my disinclination to bring attention to an unfortunate experience for some of the lawyers involved, I will simply highlight some of the key issues in this case primarily because it is rare that the Chancery Court disqualifies lawyers from continuing representation in a case, and the Delaware Lawyers' Rules of Professional Conduct  (DLRPC) involved are not very often addressed in Chancery Court (compared for example, with the conflict of interest Rules 1.7 to 1.10.)

The Court also addresses the "standing of a non-client" to prosecute violations of the DLRPC. In sum, it cannot be merely a "technical violation", but rather must prejudice one's rights and "call into question the fair or efficient administration of justice".

The DLRCP Rules addressed by the Court include: Rule 4.2 (communication with witnesses represented by counsel); Rule 4.4 (regarding obtaining evidence in a way that violates rights of a third-party); Rule 8.4 (engaging in conduct prejudicial to the adminstration of justice or that involves dishonesty, fraud, deceit or misrepresentation).

Rule 4.2 was interpreted in the recent Chancery Court decision of LaPoint v. AmerisourceBergen Corp., 2006 WL 2105862 (Del. Ch. 2006). Relying in part on LaPoint, here is some guidance from the Court that would be useful for most lawyers involved in litigation:

Even when appopriate to contact a former employee ex parte, one cannot do so "without first making the former employee aware that she could not divulge attorney-client privileged information, or any other privileged, information and providing the information required in Monsanto " [Co v. Aetna Casualty & Surety Co., 593 A.2d 1013 (Del. Super. 1990).]

Additional practical guidance from the Court was provided regarding Rule 4.4 and in particular, "what to do with documents that the other side claims to be privileged"? This is especially important in the current climate where large volumes of electronic data is exchanged, and one may not have the benefit of a "clawback provision" (as discussed in a recent case summary on this blog here.) As to this situation, the Court instructs as follows:

In modern commercial litigation, it is becoming more common for outside counsel or other agents of a party to litigation to be in possession of privileged information of an adverse party. Many cases involve some form of electronic discovery, for example, and the sheer volume of documents involved often necessitates creative means to handle privileged documents. Consequently, for cost-saving or -shifting reasons, during the early stages of discovery, one side rightfully may come into possession of documents and information storage devices that contain privileged information or communications of an adverse party. It is essential to the integrity of the litigation process in such circumstances that the court and the parties can rely on counsel scrupulously to conform to their ethical obligations and to whatever treaties or agreements they work out for handling the particular discovery challenges they face. As reflected in the relatively recent amendments to the Federal Rules of Civil Procedure relating to discovery of electronically stored information, the success of that approach depends importantly on early and fulsome communications among counsel for the opposing parties about the discovery demands of their particular case. Similar communications in early 2007 in this case would have ameliorated many of the problems that arose.

Two prior Chancery Court decisions in this same case that addressed "who held the attorney/client privilege" in connection with the sale of a company in which certain assets were excluded,  as well as dismissing derivative claims, and including more factual background, were summarized here.

Clawback Provision Honored to Avoid Waiver of Inadvertently Produced Privileged Email

In Hexion Specialty Chemicals, Inc. v. Huntsman Corp., 2008 WL 3522445 (Del. Ch., Aug. 12, 2008), the Chancery Court denied a motion to compel an inadvertently produced communication that was an attorney/client communication. Importantly, the parties had signed a stipulated Confidentiality Order that had a "standard non-waiver and clawback" provision that allowed one party to demand the return of  a mistakenly produced document. ( A separate letter decision in this case dated  August 5, ruling on a separate issue, is available here.)

This ruling can prove especially useful in the context of electronic discovery during which massive volumes of emails and related e-data need to be exchanged over short periods of time, when it is not always possible to check for every privileged document. Thus, it is comforting to know that one can at least refer to this case where a "non-waiver, clawback provision" was upheld.

Nonetheless, the court also cited prior Chancery Court decisions to support its reasoning that simply because the privileged communication was shared at its inception with other members on the team involved with the disputed corporate transaction, such as investment bankers, that fact did not disqualify it from enjoying the protected privileged status. See , e.g., Cede Co. v. Joule' Inc., 2005 WL 736689 (Del. Ch. 2005).